Terms and Conditions

Welcome to our website (DMEconnected.com). If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DMEconnected, LLC.'s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term 'DMEconnected, LLC.' or 'us' or 'we' refers to the owner of the website whose e-mail address is info@dmeconnected.com

The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by us.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged

on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.


Returns & Shipping Policy: 

Please contact us by email at support@dmeconnected.com 


Refunds (if applicable)
All annual membership fees are paid upfront and non-refundable. Payment terms for companies greater than (10 locations) may have set agreed-upon payment schedules and is non-refundable once the quarter has begun. Companies with payment schedules can choose to discontinue service after the end of the quarter by sending us written consent no later than (2) weeks prior to the end of the quarter. All emails should be sent to info@dmeconnected.com 



We do not manufacture any of the Alexa devices. For any defective devices, please send us an email to receive a

RMA number. E-mail: support@dmeconnected.com


All shipments are sent via United States Postal Services (USPS). A tracking email will be sent to you once your order

has been confirmed.




When you use our Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at info@dmeconnected.com

We will return or destroy your personal information within five days of receipt of your withdrawal of consent.



Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.



All security on our Website is treated seriously. Where applicable, we undertake security steps, including the use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions.

However, this is not a guarantee that such data transmissions cannot be accessed, altered, or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at info@dmeconnected.com


All payments are processed through PAYPAL and Stripe. Please refer to their terms and conditions:

Click here: PayPal  and  Stripe



Thank you for allowing us to help you change a patient's life!




Your team at DMEconnected.com